Business Support Officer - Economy and Growth 

About Us

Gunnedah Shire Council is an integral part of the Gunnedah community, a vibrant, warm and friendly town surrounded by the expansive Liverpool Plains and framed by the Kelvin Ranges. The Koala Capital of the world offers much more than just our famous furry friends! With a population of approximately 13,085 Gunnedah is a commodity hub and major destination on the intersection of the Kamilaroi Highway Touring Route and Oxley Highway. Here at Gunnedah Shire Council, we are committed to providing a friendly and helpful service to all stakeholders and a liveable and accessible community for all ages and demographics. Additionally, we are proud to promote economic and business development in the region.

It is important to note that we are not only invested in the people of Gunnedah, but also heavily invested in our employees and their future careers. 

The Opportunity

Reporting to the Manager Economy and Growth, the role will primarily be responsible for 

More specifically, your core responsibilities will include (but will not be limited to):

• Support Economy & Growth business activities including efficient record keeping, purchasing processes and team liaison
• Prepare and distribute memos, reports, correspondence, agendas and other attachments as requested by team members and take and distribute minutes from Working Group meetings
• Support the Economy & Growth team across key customer service points (e.g. face to face at the Cultural Precinct, Library, Visitor Information Centre and any Economic Development events) providing pleasant, accurate and timely responses on Council and local services, products and activities.
• Drive Council vehicle(s) and engage with the team independently between the Saleyards, Cultural Precinct, Library, ACE Building and Elgin St.
• Support events and meetings as required, sometimes requiring after hours work
• Identify with the Manager Economy & Growth any training and development needs in line with the delivery of Council’s and the Directorate’s objectives and undertake all identified training and development actions as determined.
• Comply with Councils’ code of conduct, Workplace Health & Safety management system and all relevant policies and procedures.
• Ensure all correspondence is completed to the highest standard and meets Council's policies and procedures relative to corporate records management and the Customer Service Charter.
• Provide receipting and cash handling processing services.
• Maintain confidentiality, privacy and discretion  across customer  enquiries and team activities  
• Other duties as required commensurate with this classification level.
• Note that this position could be required to work in other Council teams from time to time.

Our next Business Support Officer - Economy and Growth

The ideal candidate will have;

• Qualifications in Arts, Business or Office Administration or equivalent of 3 years' experience in a high demand office environment.
• High level written and verbal communication skills with a high level of attention to detail and an ability to work under pressure and to strict deadlines.
• Demonstrate excellent customer service skill with an ability to work independently and initiative and work efficiently as part of a team.
• Demonstrated experience in cash handling and reconciliation procedures.
• High level computer, systems and database skill, including Customer Record Management Systems and venue booking systems.
• Demonstrated commitment to continuous improvement.
• Excellent time management skills with the ability to assess and prioritise workloads.
• Demonstrated commitment to the principles of Work Health and Safety and Equal Employment Opportunity.

Current NSW driver's licence.

What We Offer

Some of the benefits working for Gunnedah Shire Council include:

• 35 hours per week
• 4 weeks annual leave
• Rostered day off every 3 weeks
• Learning and development opportunities
• Access to employee wellbeing programs
• Salary packaging options
• Active social club 

Annual salary of $60,986 - $67,317 + Superannuation 

For further information regarding this role please contact Susan Frater, Manager Economy and Growth, on 02 6740 2174 or see the Position Description.

How to Apply

Please read the Position Description by clicking on the link above.  It is important to read this carefully to understand what the job involves.

No candidate will meet every single desired qualification or skill.  If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you!

If this sounds like you, click the Apply button below, complete the application form. Please ensure you answer all questions and upload a current resume and cover letter outlining your suitability for this role, as well as any copies of relevant qualifications that support your application.

Applications close: Friday 26 April 2024 at 5:00PM

Further information

As part of the recruitment process, suitable applicants will be required to complete pre-employment screening which may include relevant background checks, functional capacity assessment and drug and alcohol screening.

Our recruitment process is primarily via system generated emails.  Please ensure your email is correct before submitting your application to avoid missing crucial updates and outcomes.

Email notifications may include application confirmation, interview invitations, request for references, and application outcomes.  Please check your email regularly, including your junk email.

Council is an equal opportunity employer is committed to a merit-based workforce that encompasses inclusiveness and diversity in an environment of mutual respect. We invite, encourage, welcome and value candidate of all ages and from all backgrounds.

For all enquiries regarding the application and recruitment process, please contact the People and Culture team on 02 6740 2194 or PeopleandCulture@infogunnedah.com.au