GoCo Transport Services Team Leader

Location: Gunnedah, NSW 

Salary Range: Grade 15 ($1782.77 - $1967.84 per week + 12% Superannuation)

Hours: Full Time, 35 hours per week 

Application Deadline: 5:00pm, Tuesday 23rd September 2025

A council truly passionate about community!

Gunnedah Shire Council is an integral part of the Gunnedah community, a vibrant, warm and friendly town surrounded by the expansive Liverpool Plains and framed by the Nandewar Ranges. At Gunnedah Shire Council we are committed to providing a friendly and helpful service to all stakeholders. We are dedicated to Gunnedah being a liveable and accessible community for all ages and demographics. Additionally, as a council we are proud to promote economic and business development in the region.

We are not only invested in the people of Gunnedah, we are also heavily invested in its employees and their future careers. We now have an exciting opportunity for a Transport Services Team Leader to join the GoCo team. 

Our Next Transport Services Team Leader

The Role

This role will see the successful applicant oversee all transport services across GoCo’s programs which includes tasks such as scheduling, allocating and verifying trips in GoCo’s software systems, booking drivers and vehicles and ensuring the completion of other transport tasks as required.

Key Responsibilities

• Accountable for providing flexible, timely services that respond to and matches the needs of GoCo participants and their carers; and
• Identify opportunities to grow GoCo transport services both geographically and in service offering and improve efficiency and effectiveness of all transport services GoCo provides.
• Oversee the budgets and management of CTP and CHSP transport contracts, volunteer driver management and fleet management.
• Lead Support Facilitators who would be responsible for intake/care planning and client management for all outlets (transport only clients)
• Lead Group Supports Officers and Paid Drivers in scheduling and coordinating transport services and booking of fleet vehicles.
• Meeting transport services contracted reporting and compliance requirements.
• Provide transport services performance reports regularly to the Executive Manager GoCo.
• Oversee the recruitment, support and use of volunteer workforce.

Key Requirements

• Certificate III in Community Services (CHSP, Aged Care or Disability Services).
• Understanding of the section’s operating environment including community care services and provision of transport services.
• Delivering a service to customers including direct care work and provision of service information.
• High level communication, time management and organisational skills.
• Performing administrative and clerical functions
• Working effectively with a range of stakeholders  including volunteers.
• Monitoring and maintaining a safe workplace.
• Demonstrated skills and knowledge in use of Microsoft Office applications.
• Ability and continued commitment to work according to Councils' policies and Code of Conduct, with or without supervision.
• Current valid NSW Class C Drivers Licence (ongoing employment is conditional on maintaining this Licence).

Why Join Us/Benefits

Opportunity to make a meaningful impact on the community.

Supportive and dynamic work environment.

Professional development and career growth opportunities.

35 hours per week 

4 weeks annual leave

Rostered day off every 3 weeks

Access to employee wellbeing programs

Salary packaging options

Active social club

For further information regarding this role please contact Bruce Mercer, Executive Manager GoCo, on 02 6740 2100 or see the Position Description

How to Apply

Please read the Position Description by clicking on the link above. It is important to read this carefully to understand what the job involves.

No candidate will meet every single desired qualification or skill. If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you!

If this sounds like you, click the Apply button below, complete the application form. Please ensure you answer all questions and upload a current resume and cover letter outlining your suitability for this role, as well as any copies of relevant qualifications that support your application.

Further information

As part of the recruitment process, suitable applicants will be required to complete pre-employment screening which may include relevant background checks, functional capacity assessment and drug and alcohol screening. Our recruitment process is primarily via system generated emails.  Please ensure your email is correct before submitting your application to avoid missing crucial updates and outcomes.

Email notifications may include application confirmation, interview invitations, request for references, and application outcomes.  Please check your email regularly, including your junk email.

Council is an equal opportunity employer is committed to a merit-based workforce that encompasses inclusiveness and diversity in an environment of mutual respect. We invite, encourage, welcome and value candidate of all ages and from all backgrounds.

For all enquiries regarding the application and recruitment process, please contact the People and Culture team on 02 6740 2188 or peopleandculture@gunnedah.nsw.gov.au