Business Support Officer - Infrastructure Services (Fixed Term)

Location: Gunnedah, NSW 

Contract Type: Full Time, 35 hours per week (9 Months Fixed Term)

Salary Range: Grade 8 ($1250.35 - $1380.15 per week + 12% Superannuation)

Application Deadline: 5:00pm, Monday 25 May 2026

A council truly passionate about community!

Gunnedah Shire Council is an integral part of the Gunnedah community, a vibrant, warm and friendly town surrounded by the expansive Liverpool Plains and framed by the Nandewar Ranges. At Gunnedah Shire Council we are committed to providing a friendly and helpful service to all stakeholders. We are dedicated to Gunnedah being a liveable and accessible community for all ages and demographics. Additionally, as a council we are proud to promote economic and business development in the region.

We are not only invested in the people of Gunnedah, we are also heavily invested in its employees and their future careers.

Gunnedah Shire Council is seeking a motivated and collaborative professional to join our Infrastructure Services department on a 9-month fixed-term contact, with potential to extend.

• Looking for a tree change? Enjoy a rural community lifestyle!
• Fantastic opportunity to advance your career in a vibrant local community!
• Receive an attractive salary up to $72,000/year (depending on experience/qualifications) PLUS super and salary packaging options! 
• Additional benefits include a paid rostered day off every three weeks, ongoing professional development opportunities and negotiable flexibility!

Our Next Business Support Officer - Infrastructure Services

Reporting to the Executive Assistant to the Director Infrastructure Services, this role will work closely with the Infrastructure Services team to provide administrative support to a number of functions within the department, including but not limited to Water Services, Public Facilities, Plant & Depot Services, Works, Engineering Services and Project Services.

To succeed in the role, you will demonstrate excellent customer service skill with an ability to work independently and initiative and work efficiently as part of a team. High level computer, systems and database skill, including Record Management Systems. As well as demonstrated commitment to continuous improvement.

Key Responsibilities for this role include:

• Provide efficient administrative support to Infrastructure Team.
• Promote a positive and professional image of Council by the delivery of quality, accurate and timely service.
• Identify with your Supervisor any training and development needs in line with delivery of Council’s and the Directorate’s objectives and undertake all identified training and development actions as determined.
• Comply with Councils’ code of conduct, Workplace Health & Safety management system and all relevant policies and procedures.
• Other duties as required commensurate with this classification level.

To read the full position description, please click here.

What You’ll Bring to the Team

The ideal candidate will have qualifications in business or office administration or the equivalent of 3 years' experience in a high demand office environment. High level written and verbal communication skills with a high level of attention to detail and an ability to work under pressure and to strict deadlines.

Key requirements for this position include:

• Strong attention to detail as well as outstanding written and oral communication skills.
• A self-motivated nature along with high levels of initiative and the ability to meet deadlines.
• The ability to work well as part of a team and autonomously as required.
• Intermediate to Advanced MS Office skills.
• Demonstrated commitment to the principles of Work Health and Safety and Equal Employment Opportunity.
• Demonstrated skills and knowledge in use of Microsoft Office applications.
• Ability and continued commitment to work according to Councils' policies and Code of Conduct, with or without supervision.
• Current valid NSW Class C Drivers Licence (ongoing employment is conditional on maintaining this Licence).

* While not required, desirable characteristics of a successful candidate could include:

• Experience in Local Government.
• Previous experience with electronic management systems.
• Willingness to enrol and obtain a certificate in Business Administration or similar qualification relevant to the role.

No candidate will meet every single desired qualification or skill. If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you!

Why Join Gunnedah Shire Council?

Some of the benefits working for Gunnedah Shire Council include:

 - Work only 35 hours per week!

 - Accrue a Rostered Day Off (RDO) every 3 weeks, helping you manage the work-life balance

 - Flexible Working Arrangements Negotiable

 - Long Service Leave after 5 years!

 - Access to 2 Health and Wellbeing days annually, allowing you to get to those important appointments

 - Receive annual award salary increases with potential for further increases during performance appraisal cycles

 - Salary packaging and salary sacrificing options available - Salary Packaging Australia

 - Supportive and dynamic work environment.

 - Professional development and career growth opportunities.

 - 4 weeks annual leave

 - Opportunity to make a meaningful impact on the community.

 - Access to employee wellbeing programs

 - Active social club

For further information regarding this role please contact Lauren Buck, Executive Assistant to the Director Infrastructure Services, on 02 6740 2100 or see the Position Description

How to Apply

Please read the Position Description by clicking on the link above. It is important to read this carefully to understand what the job involves.

No candidate will meet every single desired qualification or skill. If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you!

If this sounds like you, click the Apply button below, complete the application form. Please ensure you answer all questions and upload a current resume and cover letter outlining your suitability for this role, as well as any copies of relevant qualifications that support your application.

Only candidates with current Australian work rights (Australian citizens, permanent residents, NZ citizens with a current passport, valid work visa) will be considered.

Further information

As part of the recruitment process, suitable applicants will be required to complete pre-employment screening which may include relevant background checks, functional capacity assessment and drug and alcohol screening. Our recruitment process is primarily via system generated emails.  Please ensure your email is correct before submitting your application to avoid missing crucial updates and outcomes.

Email notifications may include application confirmation, interview invitations, request for references, and application outcomes.  Please check your email regularly, including your junk email.

Council is an equal opportunity employer is committed to a merit-based workforce that encompasses inclusiveness and diversity in an environment of mutual respect. We invite, encourage, welcome and value candidate of all ages and from all backgrounds.

For all enquiries regarding the application and recruitment process, please contact the People and Culture team on 02 6740 2100 or peopleandculture@gunnedah.nsw.gov.au