Business Administration Trainee - GoCo

Location: Gunnedah, NSW 

Contract Type: Fixed-Term (12 Month Traineeship), 35 hours per week 

Salary Range: T1-T9 ($482.00 - $1176.80 per week + 12% Superannuation)

Application Deadline: 5:00pm, Monday 29 June 2026

A council truly passionate about community!

Gunnedah Shire Council is an integral part of the Gunnedah community, a vibrant, warm and friendly town surrounded by the expansive Liverpool Plains and framed by the Nandewar Ranges. At Gunnedah Shire Council we are committed to providing a friendly and helpful service to all stakeholders. We are dedicated to Gunnedah being a liveable and accessible community for all ages and demographics. Additionally, as a council we are proud to promote economic and business development in the region.

We are not only invested in the people of Gunnedah, we are also heavily invested in its employees and their future careers.

Are you passionate about business admin and want to take that next step into obtaining your qualification?

Gunnedah Shire Council is seeking a motivated and collaborative Trainee to join GoCo as our next Business Administration Trainee - GoCo

• Looking for a tree change? Enjoy a rural community lifestyle!
• Fantastic opportunity to start or advance your career in a vibrant local community!
• Additional benefits include a paid rostered day off every three weeks, ongoing professional development opportunities and negotiable flexibility!

Our Next Business Administration Trainee - GoCo

Do you want an opportunity to gain advanced office skills whilst achieving a Certificate III in Business?

Are you punctual, reliable and motivated to be a positive member of a dedicated team of Customer Service professionals?

Gunnedah Shire Council and GoCo perform a range of functions, and we provide a progressive, rewarding and varied working environment. 

We are seeking a motivated individual who is enthusiastic about learning customer service and administration skills whilst serving the community.

Key duties of the role include, but are not limited to:

• Communicating with customers via telephone, email and face to face.
• Processing customer service requests.
• Processing payments and undertake receipting and cash handling duties.
• Undertaking general administration duties as directed.

Key responsibilities of this role include:

• Provide administrative and reception support to GoCo.
• Support all GoCo Staff with administrative tasks as required
• Promote a positive, professional and efficient image of Council by the delivery of quality, accurate and timely customer service.
• Promote and maintain Council’s electronic record management system
• Undertake a course of training designed to equip the incumbent with skill equivalent to a Business Administration certificate (Certificate III).
• Identify with your Supervisor any training and development needs in line with delivery of Council’s and the GoCo’s objectives and undertake all identified training and development actions as determined.
• Comply with Councils’ code of conduct, Workplace Health & Safety management system and all relevant policies and procedures.
• Other duties as required commensurate with this classification level.
• Provide quality administration support as required

To read the full position description, please click here.

What You’ll Bring to the Team

Key requirements for this position include:

• Commitment to both on and off the job training, including completing relevant qualification associated with the traineeship.
• A can-do attitude and strong work ethic
• Effective written and verbal communication skills
• Reliable and punctual
• Accuracy and eye for detail
• Demonstrated ability to work within a team.
• Demonstrated skills and knowledge in use of Microsoft Office applications.
• Ability and continued commitment to work according to Councils' policies and Code of Conduct, with or without supervision

* While not required, desirable characteristics of a successful candidate could include:

• Experience in Local Government.
• Current valid NSW Class C Drivers Licence.

No candidate will meet every single desired qualification or skill. If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you!

Why Join Gunnedah Shire Council?

Working at Gunnedah Shire Council offers a range of benefits, some of which include:

 - Work only 35 hours per week!

 - Accrue a Rostered Day Off (RDO) every 3 weeks, helping you manage the work-life balance

 - Flexible Working Arrangements Negotiable

 - Long Service Leave after 5 years!

 - Access to 2 Health and Wellbeing days annually, allowing you to get to those important appointments

 - Receive annual award salary increases with potential for further increases during performance appraisal cycles

 - Salary packaging and salary sacrificing options available - Salary Packaging Australia

 - Supportive and dynamic work environment.

 - Professional development and career growth opportunities.

 - 4 weeks annual leave

 - Opportunity to make a meaningful impact on the community.

 - Access to employee wellbeing programs

 - Active social club

For further information regarding this role please contact Anne Hartley, In Home Care Team Leader, on 02 6740 2100 or see the Position Description

How to Apply

Please read the Position Description by clicking on the link above. It is important to read this carefully to understand what the job involves.

No candidate will meet every single desired qualification or skill. If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you!

If this sounds like you, click the Apply button below, complete the application form. Please ensure you answer all questions and upload a current resume and cover letter outlining your suitability for this role, as well as any copies of relevant qualifications that support your application. The use of AI to assist with creating and formatting documents is welcomed; however, written responses should remain thoughtful and personalised, as generic or impersonal submissions may be viewed less favourably.

Only candidates with current Australian work rights (Australian citizens, permanent residents, NZ citizens with a current passport, valid work visa) will be considered.

Further information

As part of the recruitment process, suitable applicants will be required to complete pre-employment screening which may include relevant background checks, functional capacity assessment and drug and alcohol screening. Our recruitment process is primarily via system generated emails.  Please ensure your email is correct before submitting your application to avoid missing crucial updates and outcomes.

Email notifications may include application confirmation, interview invitations, request for references, and application outcomes.  Please check your email regularly, including your junk email.

Council is an equal opportunity employer is committed to a merit-based workforce that encompasses inclusiveness and diversity in an environment of mutual respect. We invite, encourage, welcome and value candidate of all ages and from all backgrounds.

For all enquiries regarding the application and recruitment process, please contact the People and Culture team on 02 6740 2100 or peopleandculture@gunnedah.nsw.gov.au